The answer to the title question has everything to do with one key word: service. We know that in a deregulated state, your business gets MANY calls promoting that state’s Energy Choice Program. There are energy supply companies that call you and there are other...
What does it mean to be in a regulated or deregulated state as far as buying electricity and natural gas goes? Here in Florida we have one place from which we can get electricity—the local utility company. That is because we are in a “regulated” market for...
It is National Customer Service Week and we want to take this opportunity to extend our heartfelt appreciation to all genuine Customer Service agents everywhere. It just so happens that here at CES we have what could very well be the best Customer Service Department...
“Energy” is a common topic of discussion these days. With recent geopolitical events in the Middle East one’s attention becomes focused on the costs of energy. What will happen? The U.S. is becoming more and more energy independent—but on the world stage when the...
When I interact with other businesspeople the topic of “Success—how do you do it?” inevitably comes up. Success means different things to different people. For me it’s not just one big SUCCESS! It is an ongoing thing. Every step toward a named goal, anywhere in life,...